Three programmes linking commercial performance and operational excellence, from client negotiation to Lean deployment in branches.
| Title | Description / Objectives | Target Audience | Days | Fee |
|---|---|---|---|---|
| Commercial Negotiation Techniques in Banking | Develop commercial negotiation skills. | Account managers; Client advisors; Sales managers | 2 | On request |
| Commercial Action Plan Development | Learn tools for implementing and executing a commercial action plan. | Branch managers; Sales managers; Team leaders | 3 | On request |
| Lean Management & Operational Excellence in Banking | Apply Lean principles to reduce waste and improve performance. | Managers; Quality managers; Operational teams | 3 | On request |
Every programme can be tailored to your context, in-house or open enrolment. Request a quote or return to the full catalogue.